Privacy Policy

This page explains what personal information Ethan Cole Strength Coaching ("we", "us") collects when you use this website, why we collect it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

We only collect what you choose to give us. When you submit the consultation form, we collect your name, phone number, email address, training goal, and preferred coaching format. We do not ask for sensitive information through this form, and we ask that you not include medical details in it.

Like most websites, our hosting provider may automatically record standard technical data such as your IP address, browser type, and the pages you visit. This is used only to keep the site secure and running.

How we use your information

• To respond to your consultation request and arrange a call.
• To communicate with you about coaching, scheduling, and your enquiry.
• To improve how the website and our services work.

We do not use your information for automated decision-making, and we do not sell it.

Consent

By submitting the consultation form, you consent to us collecting and using the information above for the purposes described here. You can withdraw consent at any time by contacting us — see below.

Sharing your information

We do not sell or rent your personal information. We may share it only with trusted service providers that help us operate — for example, our website host or email provider — and only to the extent they need it to perform their service. Where required, those providers are bound to protect your information. We may also disclose information if required by law.

How long we keep it

We keep consultation enquiries only as long as needed to respond to you and to maintain a record of our coaching relationship, after which we delete or anonymize them. You can ask us to delete your information sooner.

How we protect it

We use reasonable administrative and technical safeguards to protect your information against loss, theft, and unauthorized access. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Your rights

You have the right to access the personal information we hold about you, to ask us to correct it if it is inaccurate, and to ask us to delete it or stop using it. To make any of these requests, contact us using the details below and we will respond within a reasonable time.

Third-party links

This website may link to third-party sites (such as gym locations or map providers). We are not responsible for the privacy practices of those sites; please review their own policies.

Children

This website and our coaching services are intended for adults. We do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact

Questions about your privacy or this policy? Email us at hello@ethancolecoaching.com or use the consultation form.